Spok Reports Third Quarter 2026 Results

Spok Holdings, Inc. (NASDAQ: SPOK), a global leader in healthcare communications, today announced results for the third quarter ended September 30, 2026. In addition, the Company’s Board of Directors declared a regular quarterly dividend of $0.3125 per share, payable on December 9, 2026, to stockholders of record on November 18, 2026.

Recent Highlights:

  • Third quarter net income of $9.7 million, which included the gain on the sale of the narrowband licenses, was up from third quarter 2025 net income of $3.2 million

  • Adjusted EBITDA totaled $8.6 million in the third quarter of 2026, up 29.6% from the prior year period

  • Software revenue in the third quarter totaled more than $16 million, driven by a nearly 30% year-over-year growth in license revenue and a more than 30% year-over-year increase in managed services revenue

  • Third quarter 2026 wireless average revenue per unit (ARPU) was $8.36, up from the prior year period

  • Wireless units in service declined by 1.7% in the third quarter, a 12-basis point improvement from the already low second quarter decline

  • Capital returned to stockholders in the third quarter of 2026 totaled $6.5 million

  • Research and development costs totaled $3.2 million in the third quarter of 2026, supporting Spok’s focus on artificial intelligence and further enhancements in the Company’s industry-leading solutions

  • Cash and cash equivalents balance of $30.1 million at September 30, 2026, and no debt

  • Spok closed its agreement to sell certain narrowband spectrum licenses in its two-way paging inventory, adding more than $7.5 million to cash balances

“Our focus continues to be on generating cash flow and returning capital to stockholders, while responsibly investing for future growth,” said Vincent D. Kelly, chief executive officer of Spok Holdings, Inc. “In the third quarter, we were able to deliver a more than 200% year-over-year increase in net income, a nearly 30% year-over-year increase in adjusted EBITDA, and a 12-basis point improvement in wireless unit attrition from the already low second quarter rate, as well as an increase in year-over-year wireless average revenue per unit.

“As part of the strategic realignment that we outlined earlier this year, we closed the sale of certain of our narrowband spectrum licenses as we continue to find efficiencies within our organization and monetize our valuable asset base. After customary transaction fees, we added more than $7.5 million to our cash and cash equivalents balances, which now total more than $30 million. We are confident that actions such as this will continue to create significant value for stockholders, while supporting both our investment in our Care Connect® Suite and our quarterly dividend, which currently represents a yield in excess of 10% for our stockholders.

“Additionally, Spok is actively incorporating artificial intelligence to drive further operational efficiencies across the organization, with a particular focus on accelerating product development timelines, reducing time to market for new Care Connect Suite capabilities and other internal uses. Toward that end, last week we announced the addition of an executive vice president and general manager, Shiv Gopalkrishnan. At this very critical juncture for Spok, we are bringing engineering, product strategy, and sales together under one experienced leader, as we position ourselves to move faster, serve our customers better, pursue new growth opportunities and further leverage AI throughout our product offering.

“Based on the anticipated full-year financial impact of the strategic realignment and our visibility into our product sales pipeline, we are reiterating our full year 2026 financial guidance estimates for revenue and adjusted EBITDA. The detail for this guidance is contained in the table attached to our press release,” concluded Kelly.

Financial Highlights:

 

For the three months ended September 30,

 

For the nine months ended September 30,

(Dollars in thousands)

 

2026

 

 

2025

 

Change (%)

 

 

2026

 

 

2025

 

Change (%)

Revenue

 

 

 

 

 

 

 

 

 

 

 

Wireless revenue

 

 

 

 

 

 

 

 

 

 

 

Paging revenue

$

16,036

 

$

16,917

 

(5.2

)%

 

$

48,616

 

$

51,716

 

(6.0

)%

Product and other revenue

 

953

 

 

877

 

8.7

%

 

 

3,072

 

 

2,992

 

2.7

%

Total wireless revenue

$

16,989

 

$

17,794

 

(4.5

)%

 

$

51,688

 

$

54,708

 

(5.5

)%

 

 

 

 

 

 

 

 

 

 

 

 

Software revenue

 

 

 

 

 

 

 

 

 

 

 

License

$

1,393

 

$

1,076

 

29.5

%

 

$

6,387

 

$

6,101

 

4.7

%

Professional services – projects

 

2,970

 

 

3,649

 

(18.6

)%

 

 

9,066

 

 

11,951

 

(24.1

)%

Professional services – managed services

 

2,355

 

 

1,807

 

30.3

%

 

 

6,746

 

 

4,642

 

45.3

%

Hardware

 

236

 

 

393

 

(39.9

)%

 

 

550

 

 

1,090

 

(49.5

)%

Maintenance and subscription

 

9,056

 

 

9,148

 

(1.0

)%

 

 

26,799

 

 

27,355

 

(2.0

)%

Total software revenue

$

16,010

 

$

16,073

 

(0.4

)%

 

$

49,548

 

$

51,139

 

(3.1

)%

Total revenue

$

32,999

 

$

33,867

 

(2.6

)%

 

$

101,236

 

$

105,847

 

(4.4

)%

 

For the three months ended September 30,

 

For the nine months ended September 30,

(Dollars in thousands)

 

2026

 

 

2025

 

Change (%)

 

 

2026

 

 

2025

 

Change (%)

GAAP

 

 

 

 

 

 

 

 

 

 

 

Operating expenses

$

27,362

 

$

29,508

 

(7.3

)%

 

$

87,730

 

$

90,078

 

(2.6

)%

Net income

$

9,717

 

$

3,203

 

203.4

%

 

$

15,824

 

$

12,951

 

22.2

%

Cash and cash equivalents (as of period end)

$

30,071

 

$

21,379

 

40.7

%

 

$

30,071

 

$

21,379

 

40.7

%

Capital returned to stockholders

$

6,534

 

$

6,437

 

1.5

%

 

$

21,028

 

$

20,861

 

0.8

%

 

 

 

 

 

 

 

 

 

 

 

 

Non-GAAP

 

 

 

 

 

 

 

 

 

 

 

Adjusted operating expenses

$

26,061

 

$

28,479

 

(8.5

)%

 

$

82,641

 

$

87,259

 

(5.3

)%

Adjusted EBITDA

$

8,568

 

$

6,610

 

29.6

%

 

$

22,968

 

$

22,303

 

3.0

%

 

For the three months ended September 30,

 

For the nine months ended September 30,

(Dollars in thousands, excluding units in service and ARPU)

 

2026

 

 

2025

 

Change (%)

 

 

2026

 

 

2025

 

Change (%)

Key Statistics

 

 

 

 

 

 

 

 

 

 

 

Wireless units in service (000’s) (as of period end)

 

634

 

 

684

 

(7.3

)%

 

 

634

 

 

684

 

(7.3

)%

Wireless average revenue per unit (ARPU)

$

8.36

 

$

8.19

 

2.1

%

 

$

8.25

 

$

8.19

 

0.7

%

Software operations bookings(1)

$

3,184

 

$

4,442

 

(28.3

)%

 

$

17,590

 

$

24,440

 

(28.0

)%

Software backlog (as of period end)(2)

$

51,987

 

$

60,897

 

(14.6

)%

 

$

51,987

 

$

60,897

 

(14.6

)%

(1) Software operations bookings includes net new (i.e., new customers or incremental add-on sales to existing customers) sales of license, professional services, equipment, and first-year maintenance.

(2) Software backlog excludes $15.7 million and $11.2 million of contractual obligations that are deemed cancellable by the customer without significant penalty as of September 30, 2026 and 2025, respectively.

Financial Outlook:

The Company reiterated its prior financial guidance and expects the following for the full year 2026:

(Unaudited and in millions)

 

Current Guidance

Full Year 2026

 

 

From

 

To

Revenue

 

 

 

 

Wireless

 

$

67.0

 

$

70.0

Software

 

$

65.5

 

$

69.5

Total Revenue

 

$

132.5

 

$

139.5

 

 

 

 

 

Adjusted EBITDA

 

$

28.0

 

$

32.0

2026 Third Quarter Call:

Management will host a conference call and webcast to discuss these financial results on Wednesday, October 28, 2026, at 5:00 p.m. Eastern Time. The presentation is open to all interested parties and may include forward-looking information.

Conference Call Details

Date/Time:

Wednesday, October 28, 2026, at 5:00 p.m. ET

Webcast:

https://www.webcast-eqs.com/registration/Spok_Q3_2026

U.S. Toll-Free Dial In:

877-407-0890

International Dial In:

1-201-389-0918

To access the call, please dial in approximately ten minutes before the start of the call. For those unable to join the live call, an OnDemand version of the webcast will be available following the call under the URL link and on the investor relations website.

About Spok

Spok Holdings, Inc. (NASDAQ: SPOK), headquartered in Plano, Texas, is proud to be a global leader in healthcare communications. We deliver clinical information to care teams when and where it matters most to improve patient outcomes. Top hospitals rely on the Spok Care Connect® platform to enhance workflows for clinicians and support administrative compliance. Our customers send approximately 65 million messages each month through their Spok® solutions. Spok enables smarter, faster clinical communication. For more information, visit spok.com.

Spok is a trademark of Spok Holdings, Inc. Spok Care Connect and Spok Mobile are trademarks of Spok, Inc.

Non-GAAP Financial Measures

This press release contains the following non-GAAP financial measures: adjusted operating expenses and adjusted EBITDA. Adjusted operating expenses excludes depreciation and accretion expense, impairment of intangible assets and severance and restructuring costs. Adjusted EBITDA represents net income/(loss) before interest income/expense, income tax benefit/expense, depreciation and accretion expense, stock-based compensation expense, impairment of intangible assets, legal costs unrelated to core business activities and non-recurring in nature, and severance and restructuring. With respect to our expectations under “Financial Outlook” above, reconciliation of adjusted EBITDA to net income is not available without unreasonable efforts on a forward-looking basis due to the high variability, complexity and uncertainty with respect to certain items included in net income that are excluded from adjusted EBITDA, in particular, income tax benefit/expense, stock-based compensation expenses, impairment of intangible assets, severance and restructuring and other non-recurring expenses. These items can have unpredictable fluctuations based on unforeseen activity that is out of our control and/or cannot be reasonably predicted.

We believe that these non-GAAP financial measures provide useful information to management and investors regarding certain financial and business trends relating to Spok’s financial condition and results of operations. We use these non-GAAP measures for financial, operational, and budgetary decision-making purposes, to understand and evaluate our core operating performance and trends, and to generate future operating plans. We believe that these non-GAAP financial measures permit us to more thoroughly analyze key financial metrics used to make operational decisions and allow us to assess our core operating results. We believe that the use of these non-GAAP financial measures provides an additional tool for investors to use in evaluating ongoing operating results and trends and in comparing our financial measures with other software companies that present similar non-GAAP financial measures. We adjust for certain items because we do not regard these costs as reflective of normal costs related to the ongoing operation of the business in the ordinary course. In general, these items possess one or more of the following characteristics: non-cash expenses, factors outside of our control, items that are non-operational in nature, and unusual items not expected to occur in the normal course of business. We believe it is important to exclude these costs, given that they do not represent future operational costs under this strategic business plan. This allows us to assess the underlying performance of our core business under this new strategic business plan.

We do not consider these non-GAAP measures in isolation or as an alternative to financial measures determined in accordance with GAAP. The principle of these non-GAAP financial measures is that they exclude significant amounts that are required by GAAP to be recorded in the Company’s financial statements. In addition, they are subject to inherent limitations as they reflect the exercise of judgment by management about which items are excluded or included in determining these non-GAAP financial measures. In order to compensate for these limitations, management presents non-GAAP financial measures in connection with GAAP results. We urge investors to review the reconciliation of our non-GAAP financial measures to the comparable GAAP financial measures which are included in this press release, and not to rely on any single financial measure to evaluate our business.

Safe Harbor Statement under the Private Securities Litigation Reform Act

Statements contained herein or in prior press releases which are not historical fact, such as statements regarding our future operating and financial performance, are forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause our actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, our ability to manage wireless network rationalization to lower our costs without causing disruption of service to our customers; our ability to retain key management personnel and to attract and retain talent within the organization; the productivity of our sales organization and our ability to deliver effective customer support; our ability to identify potential acquisitions, finance, consummate and successfully integrate such acquisitions, and achieve the expected benefits of such acquisitions; economic conditions, such as recessionary economic cycles, the impact of trade disputes, tariffs and other trade protection measures, higher interest rates, inflation and higher levels of unemployment; risks related to our overall business strategy, including maximizing revenue and cash generation from our established businesses and returning capital to stockholders through dividends and repurchases of shares of our common stock; competition for our services and products from new technologies or those offered and/or developed from firms that are substantially larger and have much greater financial and human capital resources; continuing decline in the number of paging units we have in service with customers, commensurate with a continuing decline in our wireless revenue; our ability to address changing market conditions with new or revised software solutions; undetected defects, bugs, or security vulnerabilities in our products; our dependence on the United States healthcare industry; long sales cycle of our software solutions and services; our reliance on third-party vendors to supply us with wireless paging equipment; our ability to maintain successful relationships with our channel partners; our ability to protect our rights in intellectual property that we own and develop and the potential for material litigation claiming intellectual property infringement by us; our use of open source software, third-party software and other intellectual property; our reliance on data centers and other computer systems, hardware, software and satellite networks and telecommunications systems infrastructure (collectively, “IT Systems”) and technologies provided by third parties, and technology systems and electronic networks supplied and managed by third parties; cyberattacks, data breaches, system disruptions or other compromises to our or our critical third parties’ IT Systems, data, products or services; our ability to realize the benefits associated with our deferred income tax assets; future impairments of our long-lived assets or goodwill; risks related to data privacy and protection-related laws and regulation; and our ability to manage changes related to regulation, including laws and regulations affecting hospitals and the healthcare industry generally, as well as other risks described from time to time in our periodic reports and other filings with the Securities and Exchange Commission. Although Spok believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Spok disclaims any intent or obligation to update any forward-looking statements.

Tables to Follow

SPOK HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited and in thousands except share, per share amounts and ARPU)

 

 

 

 

 

 

 

 

 

 

 

For the three months ended

 

For the nine months ended

 

 

9/30/2026

 

9/30/2025

 

9/30/2026

 

9/30/2025

Revenue:

 

 

 

 

 

 

 

 

Wireless

 

$

16,989

 

 

$

17,794

 

 

$

51,688

 

 

$

54,708

 

Software

 

 

16,010

 

 

 

16,073

 

 

 

49,548

 

 

 

51,139

 

Total revenue

 

 

32,999

 

 

 

33,867

 

 

 

101,236

 

 

 

105,847

 

Operating expenses:

 

 

 

 

 

 

 

 

Cost of revenue (exclusive of items shown separately below)

 

 

6,711

 

 

 

7,433

 

 

 

21,276

 

 

 

22,119

 

Research and development

 

 

3,228

 

 

 

3,035

 

 

 

9,965

 

 

 

9,194

 

Technology operations

 

 

5,659

 

 

 

6,032

 

 

 

17,691

 

 

 

18,455

 

Selling and marketing

 

 

3,254

 

 

 

4,234

 

 

 

11,665

 

 

 

13,508

 

General and administrative

 

 

7,209

 

 

 

7,745

 

 

 

22,044

 

 

 

23,983

 

Depreciation and accretion

 

 

956

 

 

 

858

 

 

 

2,877

 

 

 

2,571

 

Severance and restructuring

 

 

345

 

 

 

171

 

 

 

2,212

 

 

 

248

 

Total operating expenses

 

 

27,362

 

 

 

29,508

 

 

 

87,730

 

 

 

90,078

 

% of total revenue

 

 

82.9

%

 

 

87.1

%

 

 

86.7

%

 

 

85.1

%

Operating income

 

 

5,637

 

 

 

4,359

 

 

 

13,506

 

 

 

15,769

 

% of total revenue

 

 

17.1

%

 

 

12.9

%

 

 

13.3

%

 

 

14.9

%

Interest income

 

 

171

 

 

 

193

 

 

 

567

 

 

 

668

 

Other income

 

 

7,539

 

 

 

28

 

 

 

7,533

 

 

 

784

 

Income before income taxes

 

 

13,347

 

 

 

4,580

 

 

 

21,606

 

 

 

17,221

 

Provision for income taxes

 

 

(3,630

)

 

 

(1,377

)

 

 

(5,782

)

 

 

(4,270

)

Net income

 

$

9,717

 

 

$

3,203

 

 

$

15,824

 

 

$

12,951

 

Basic net income per common share

 

$

0.46

 

 

$

0.16

 

 

$

0.76

 

 

$

0.63

 

Diluted net income per common share

 

$

0.46

 

 

$

0.15

 

 

$

0.75

 

 

$

0.62

 

Basic weighted average common shares outstanding

 

 

20,918,137

 

 

 

20,590,924

 

 

 

20,863,386

 

 

 

20,537,643

 

Diluted weighted average common shares outstanding

 

 

21,213,092

 

 

 

21,029,219

 

 

 

21,237,582

 

 

 

21,020,663

 

Cash dividends declared per common share

 

 

0.3125

 

 

 

0.3125

 

 

 

0.9375

 

 

 

0.9375

 

SPOK HOLDINGS, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(In thousands)

 

 

 

 

 

 

 

9/30/2026

 

12/31/2025

 

 

 

 

 

ASSETS

 

(Unaudited)

 

 

 

 

 

 

 

Current assets:

 

 

 

 

Cash and cash equivalents

 

$

30,071

 

 

$

25,280

 

Accounts receivable, net

 

 

17,540

 

 

 

22,644

 

Prepaid expenses

 

 

8,998

 

 

 

8,909

 

Other current assets

 

 

620

 

 

 

1,051

 

Total current assets

 

 

57,229

 

 

 

57,884

 

Non-current assets:

 

 

 

 

Property and equipment, net

 

 

5,301

 

 

 

5,723

 

Operating lease right-of-use assets

 

 

4,932

 

 

 

6,477

 

Goodwill

 

 

99,175

 

 

 

99,175

 

Deferred income tax assets, net

 

 

31,534

 

 

 

36,530

 

Other non-current assets

 

 

154

 

 

 

322

 

Total non-current assets

 

 

141,096

 

 

 

148,227

 

Total assets

 

$

198,325

 

 

$

206,111

 

 

 

 

 

 

LIABILITIES AND STOCKHOLDERS’ EQUITY

 

 

 

 

 

 

 

 

 

Current liabilities:

 

 

 

 

Accounts payable

 

$

2,402

 

 

$

3,975

 

Accrued compensation and benefits

 

 

4,492

 

 

 

7,361

 

Deferred revenue

 

 

30,972

 

 

 

30,452

 

Operating lease liabilities

 

 

2,221

 

 

 

2,676

 

Other current liabilities

 

 

4,238

 

 

 

4,645

 

Total current liabilities

 

 

44,325

 

 

 

49,109

 

Non-current liabilities:

 

 

 

 

Asset retirement obligations

 

 

5,034

 

 

 

4,902

 

Operating lease liabilities

 

 

3,077

 

 

 

4,263

 

Other non-current liabilities

 

 

1,372

 

 

 

1,458

 

Total non-current liabilities

 

 

9,483

 

 

 

10,623

 

Total liabilities

 

 

53,808

 

 

 

59,732

 

Commitments and contingencies

 

 

 

 

Stockholders’ equity:

 

 

 

 

Preferred stock

 

$

—

 

 

$

—

 

Common stock

 

 

2

 

 

 

2

 

Additional paid-in capital

 

 

111,008

 

 

 

108,212

 

Accumulated other comprehensive loss

 

 

(1,782

)

 

 

(1,756

)

Retained earnings

 

 

35,289

 

 

 

39,921

 

Total stockholders’ equity

 

 

144,517

 

 

 

146,379

 

Total liabilities and stockholders’ equity

 

$

198,325

 

 

$

206,111

 

SPOK HOLDINGS, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited and in thousands)

 

 

 

 

 

For the nine months ended

 

9/30/2026

 

9/30/2025

Operating activities:

 

 

 

Net income

$

15,824

 

 

$

12,951

 

Adjustments to reconcile net income to net cash provided by operating activities:

 

 

 

Depreciation and accretion

 

2,877

 

 

 

2,571

 

Deferred income tax expense

 

5,002

 

 

 

3,885

 

Stock-based compensation

 

4,682

 

 

 

3,741

 

Gain on sale of long-lived assets

 

(7,738

)

 

 

(701

)

Provisions for credit losses, service credits and other

 

946

 

 

 

755

 

Changes in assets and liabilities:

 

 

 

Accounts receivable

 

4,434

 

 

 

(4,498

)

Prepaid expenses and other assets

 

233

 

 

 

(1,966

)

Net operating lease liabilities

 

(95

)

 

 

(62

)

Accounts payable and other liabilities

 

(4,795

)

 

 

(3,443

)

Deferred revenue

 

534

 

 

 

4,192

 

Net cash provided by operating activities

 

21,904

 

 

 

17,425

 

Investing activities:

 

 

 

Purchases of property and equipment

 

(1,950

)

 

 

(2,348

)

Proceeds from sale of long-lived assets, net

 

7,777

 

 

 

701

 

Net cash provided by (used in) investing activities

 

5,827

 

 

 

(1,647

)

Financing activities:

 

 

 

Cash distributions to stockholders

 

(21,028

)

 

 

(20,861

)

Proceeds from issuance of common stock under the Employee Stock Purchase Plan

 

184

 

 

 

142

 

Purchase of common stock for tax withholding on vested equity awards

 

(2,070

)

 

 

(2,843

)

Net cash used in financing activities

 

(22,914

)

 

 

(23,562

)

Effect of exchange rate on cash and cash equivalents

 

(26

)

 

 

18

 

Net increase (decrease) in cash and cash equivalents

 

4,791

 

 

 

(7,766

)

Cash and cash equivalents, beginning of period

 

25,280

 

 

 

29,145

 

Cash and cash equivalents, end of period

$

30,071

 

 

$

21,379

 

Supplemental disclosure:

 

 

 

Income taxes paid

$

366

 

 

$

299

 

SPOK HOLDINGS, INC.

UNITS IN SERVICE, MARKET SEGMENTS,

AND AVERAGE REVENUE PER UNIT (ARPU)

(Unaudited and in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For the three months ended

 

 

9/30/2026

 

6/30/2026

 

3/31/2026

 

12/31/2025

 

9/30/2025

 

6/30/2025

 

3/31/2025

 

12/31/2024

Account size ending units in service (000’s)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 to 100 units

 

 

33

 

 

 

34

 

 

 

35

 

 

 

36

 

 

 

37

 

 

 

38

 

 

 

39

 

 

 

40

 

101 to 1,000 units

 

 

108

 

 

 

107

 

 

 

110

 

 

 

112

 

 

 

113

 

 

 

116

 

 

 

121

 

 

 

120

 

>1,000 units

 

 

493

 

 

 

504

 

 

 

512

 

 

 

527

 

 

 

534

 

 

 

540

 

 

 

545

 

 

 

560

 

Total

 

 

634

 

 

 

645

 

 

 

657

 

 

 

675

 

 

 

684

 

 

 

694

 

 

 

705

 

 

 

720

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Market segment as a percent of total ending units in service

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Healthcare

 

 

82.7

%

 

 

83.2

%

 

 

83.6

%

 

 

83.6

%

 

 

84.1

%

 

 

85.7

%

 

 

85.5

%

 

 

85.6

%

Government

 

 

5.2

%

 

 

5.1

%

 

 

5.0

%

 

 

4.9

%

 

 

5.0

%

 

 

4.0

%

 

 

4.0

%

 

 

4.0

%

Large enterprise

 

 

3.8

%

 

 

3.7

%

 

 

3.7

%

 

 

3.8

%

 

 

3.7

%

 

 

3.8

%

 

 

3.8

%

 

 

3.9

%

Other(1)

 

 

8.3

%

 

 

8.0

%

 

 

7.7

%

 

 

7.7

%

 

 

7.2

%

 

 

6.5

%

 

 

6.7

%

 

 

6.5

%

Total

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

100.0

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Account size ARPU

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1 to 100 units

 

$

13.18

 

 

$

12.97

 

 

$

13.21

 

 

$

13.26

 

 

$

12.92

 

 

$

12.88

 

 

$

13.04

 

 

$

13.08

 

101 to 1,000 units

 

 

10.29

 

 

 

9.91

 

 

 

9.95

 

 

 

9.97

 

 

 

9.83

 

 

 

9.72

 

 

 

9.64

 

 

 

9.60

 

>1,000 units

 

 

7.62

 

 

 

7.51

 

 

 

7.61

 

 

 

7.56

 

 

 

7.51

 

 

 

7.54

 

 

 

7.59

 

 

 

7.50

 

Total

 

$

8.36

 

 

$

8.20

 

 

$

8.29

 

 

$

8.26

 

 

$

8.19

 

 

$

8.20

 

 

$

8.24

 

 

$

8.16

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1) Other includes hospitality, resort and indirect units

RECONCILIATION OF ADJUSTED OPERATING EXPENSES

(Unaudited and in thousands)

 

 

 

 

 

 

 

 

 

 

 

For the three months ended

 

For the nine months ended

 

 

9/30/2026

 

9/30/2025

 

9/30/2026

 

9/30/2025

Operating expenses

 

$

27,362

 

 

$

29,508

 

 

$

87,730

 

 

$

90,078

 

Add back:

 

 

 

 

 

 

 

 

Depreciation and accretion

 

 

(956

)

 

 

(858

)

 

 

(2,877

)

 

 

(2,571

)

Severance and restructuring

 

 

(345

)

 

 

(171

)

 

 

(2,212

)

 

 

(248

)

Adjusted operating expenses

 

$

26,061

 

 

$

28,479

 

 

$

82,641

 

 

$

87,259

 

RECONCILIATION OF ADJUSTED EBITDA

(Unaudited and in thousands)

 

 

 

 

 

 

 

 

 

 

 

For the three months ended

 

For the nine months ended

 

 

9/30/2026

 

9/30/2025

 

9/30/2026

 

9/30/2025

Net income

 

$

9,717

 

 

$

3,203

 

 

$

15,824

 

 

$

12,951

 

Add back:

 

 

 

 

 

 

 

 

Provision for income taxes

 

 

3,630

 

 

 

1,377

 

 

 

5,782

 

 

 

4,270

 

Other income

 

 

(7,539

)

 

 

(28

)

 

 

(7,533

)

 

 

(784

)

Interest income

 

 

(171

)

 

 

(193

)

 

 

(567

)

 

 

(668

)

Depreciation and accretion

 

 

956

 

 

 

858

 

 

 

2,877

 

 

 

2,571

 

EBITDA

 

$

6,593

 

 

$

5,217

 

 

$

16,383

 

 

$

18,340

 

Adjustments:

 

 

 

 

 

 

 

 

Stock-based compensation

 

 

1,630

 

 

 

1,222

 

 

 

4,303

 

 

 

3,715

 

Severance and restructuring

 

 

345

 

 

 

171

 

 

 

2,212

 

 

 

248

 

Legal costs unrelated to core business activities and non-recurring in nature

 

$

—

 

 

$

—

 

 

$

70

 

 

$

—

 

Adjusted EBITDA

 

$

8,568

 

 

$

6,610

 

 

$

22,968

 

 

$

22,303

 

 

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